Service Providers

Why This Matters Now The recent surge in cyber attacks targeting cloud service providers has highlighted the critical importance of robust Identity and Access Management (IAM) practices. The ATLANTIC-ACM Global Wholesale Service Provider Excellence Awards, announced in early December 2024, come at a pivotal time. These awards recognize providers who excel in security, reliability, and customer satisfaction, providing a clear benchmark for developers and organizations looking to partner with trusted service providers. ...

Why This Matters Now: The digital transformation in the telecommunications industry demands efficient and secure workforce management. Calix’s recent enhancements to its Agent Workforce Cloud platform are a significant step towards meeting these demands, offering improved productivity and security features. 🚨 Breaking: Calix's latest updates to Agent Workforce Cloud introduce advanced IAM capabilities, ensuring service providers can manage their workforce more effectively while maintaining high security standards. 20%Increased Productivity 30%Reduced Turnaround Time Introduction to Calix Agent Workforce Cloud Calix Agent Workforce Cloud is a comprehensive platform designed to optimize the performance and productivity of service provider agents. It integrates various tools and features to streamline workflows, enhance communication, and improve overall efficiency. As of November 2023, Calix has introduced several enhancements aimed at further boosting productivity and security. ...